Contact information
General support: [email protected]
Privacy requests: [email protected]
Security reports: [email protected]
What to include
- The app or website name.
- Your device type, operating system, browser, and app version if relevant.
- A clear description of the issue or request.
- Screenshots, order IDs, or account details needed to find the issue, but do not send passwords or secret keys.
Support categories
App issue or bug
Email [email protected] with steps to reproduce the problem and any error messages you see.
ASHline support
For ASHline, include your device, app version, whether the issue involves voting, uploads, subscriptions, or leaderboard results, and any screenshots that help explain the problem.
Shadow Step updates
For Shadow Step gameplay, score sharing, sound, rating prompts, or performance issues, email [email protected] and mention Shadow Step in the subject line.
Log Rush support
For Log Rush gameplay, the tutorial, truck unlocks, revive coin purchases, Game Center leaderboards, or sound and performance issues, email [email protected] and mention Log Rush in the subject line. Coin purchases are processed by Apple, so refund requests go through Apple's Report a Problem page. See the Log Rush Privacy Policy and Log Rush Terms of Use.
Feature request or feedback
Send product ideas, usability feedback, and improvement requests to [email protected].
Account or deletion request
Use the Privacy Choices page for access, correction, deletion, or export requests.
Security concern
Report vulnerabilities or suspicious behavior to [email protected].